Return Refund Policy
- All orders are subject to product availability. If an item is not in stock at the time of placing your order, we will notify you and refund the total amount of your order, using the original method of payment.
- Most of our products are delivered and handled by our Logistics Solution company "Shiprocket".
- We also deliver your orders using local delivery services like Dunzo, Borzo, Porter and other related services.
- Items offered on our website are available for delivery, Presence Across Nation (PAN) India.
- Orders placed in Bangalore, with a minimum order Value of ₹2500 and above, will be delivered on the same working day. However, this is applicable for orders placed before 1:00 PM. Orders placed after 1:00 PM, will be dispatched and delivered on the next working day.
- Orders placed in Bangalore, below the order value of ₹2500 will follow the regular shipment process as per Shiprocket's policy.
- Any shipments outside Bangalore and other parts of India will take 3-12 working days.
- We make our best efforts to ensure that each item in your order is shipped out on the same day of the order date. However in some cases, it may take longer, up to 2 or more working days, to ship the order as the product may have to be procured where there is a heavy demand.
- Each order would be shipped only to a single destination address specified at the time of payment for that order.
- An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
- An estimated delivery time and date will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
- Unless there are exceptional circumstances, we make every effort to fulfil your order within 2-3 hour of the expected arrival time of your order.
- Date of delivery may vary due to reaching our daily order limit or due to specific items ordered. Products may also, in rare circumstances be delivered in separate shipments.
You can provide special delivery instructions on the Cart page of our website using the "Add a Note to your Order" Section.
- No delivery charges are applicable on all orders with an order value above ₹2500. This is across PAN India with an exception of the following States:
- Jammu & Kashmir
- Himachal Pradesh
- For order value below ₹2500, there will be delivery charges as per our logistics partner's Policy.
- All COD orders would bear additional cost as per Courier partners policy, irrespective of the order value.